Privacy Policy

The entity responsible for processing your personal data is Kozmari System S.R.L., with registered address at Av. Arce 2631, Edificio Multicine, Floor 12, Office 1204, La Paz, Plurinational State of Bolivia. Tax ID (NIT): 1029384756013. For privacy-related inquiries, you can write to us at privacidad@kozmarisystem.com.

We collect the following types of personal data: • Identification data: full name and email address provided through the contact form. • Browsing data: IP address, browser type, operating system, pages visited, visit duration, and site interaction data. • Cookie data: technical information collected through cookies and similar technologies, as detailed in our Cookie Policy. • Communication data: content of messages sent through our contact channels.

The processing of your personal data is based on the following legal grounds in accordance with current Bolivian legislation and international standards: • Consent: when you accept our cookie policy or submit information through the contact form. • Legitimate interest: to improve our services, ensure platform security, and prevent fraud. • Legal compliance: when necessary to comply with legal or regulatory obligations applicable in Bolivia.

We use your personal data for the following purposes: • Responding to your inquiries and information requests. • Improving the user experience on our platform. • Analyzing usage patterns and optimizing website performance. • Complying with legal and regulatory obligations. • Sending communications related to our services, always with your prior consent.

We retain your personal data for as long as necessary to fulfill the purposes described in this policy, unless the law requires a longer retention period. Contact form data is retained for a maximum of 24 months from receipt. Browsing and analytics data is retained in anonymized form for a maximum period of 14 months.

In accordance with applicable regulations, you have the right to: • Access your personal data and obtain a copy thereof. • Rectify inaccurate or incomplete data. • Request the deletion of your data when it is no longer necessary for the purposes for which it was collected. • Object to the processing of your data in certain circumstances. • Request the restriction of the processing of your data. • Withdraw your consent at any time, without affecting the lawfulness of processing based on consent prior to its withdrawal. To exercise these rights, you can write to us at privacidad@kozmarisystem.com.

Your personal data may be processed by service providers located outside Bolivia. In such cases, we ensure that those providers offer an adequate level of data protection, through standard contractual clauses or other internationally recognized mechanisms.

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include data encryption in transit, access controls, and periodic security audits.

We reserve the right to update this Privacy Policy at any time. Any changes will be published on this page with the date of last update. We recommend reviewing it periodically.

If you have questions or concerns about this Privacy Policy or the processing of your personal data, you can contact us at: Kozmari System S.R.L. Av. Arce 2631, Edificio Multicine, Floor 12, Office 1204 La Paz, Plurinational State of Bolivia privacidad@kozmarisystem.com +591 2 277 4500